Contact Us
We’re here to help with any questions about our products, orders, or policies.
Please feel free to reach out to us using the details below.
Email Support
📧 info@sezeria.com
We aim to respond to all inquiries within 24–48 business hours.
Order Inquiries
When contacting us about an order, please include:
- Your full name
- Order number
- Email address used for the purchase
- A brief description of your request
Customer Support Hours
- Monday – Friday: 9:00 AM – 6:00 PM (GMT+3)
- Closed on weekends and public holidays.
Returns & Exchanges
For return and exchange requests, please refer to our Return & Exchange Policy before contacting us. Remember, return shipping costs are the responsibility of the customer.
Additional Assistance
If you experience any issues with your order, delivery, or payment, don’t hesitate to get in touch. Our support team is committed to ensuring you have a smooth shopping experience.